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TripHaat Privacy Policies

October 2023 (Version Version 1.0)

1. Information We Collect

1.1. Personal Information

1. Name

2. Contact Information (email address & phone number)

3. User Account Information (when you create an account)

4. Billing Information (when you pay through our payment gateway)

1.2. Usage Information

1. Log data (including your IP address, browser type, pages viewed)

2. Device information (such as device type, operating system)

3. Cookies and tracking technologies (please refer to our Cookie Policy)

2. How We Use Your Information

2.1. Service Provision

1. To facilitate your bookings and reservations of tour packages offered by various tour package providers.

2. To maintain communication regarding your bookings and furnish relevant information.

3. To enhance our services based on user feedback and preferences.

2.2. Customer Support

1. To respond to your inquiries and provide customer support.

2.3. Marketing and Promotions

1. To send you promotional materials, newsletters, and special offers (you can opt-out anytime).

2. To personalize your user experience on our platform.

2.4. Analytics

1. To analyze user behavior and preferences, contributing to improvements in our website and services.

2.5. Legal Compliance

1. To comply with applicable laws, regulations, and legal requests.

3. Sharing Your Information

3.1. Tour Package Providers

1. We share your booking details with the tour package providers to facilitate your reservations.

3.2. Service Providers

1. We may use third-party service providers to assist us in delivering our services, such as payment processors and analytics providers.

3.3. Legal Obligations

1. We may disclose your information when required by law or to protect our rights, privacy, safety, or property.

4. Your Choices

4.1. Access and Update

1. You can access and update your personal details through your account settings.

4.2. Marketing Preferences

1. You can opt-out of receiving marketing communications from us.

4.3. Cookies

1. You can manage cookies and tracking technologies through your browser settings (please refer to our Cookie Policy).

5. Security

We employ reasonable security measures to safeguard your information from unauthorized access, disclosure, alteration, or destruction.

6. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

7. Changes to this Privacy Policy

We may periodically update this Privacy Policy to reflect changes in our practices or for legal and regulatory reasons. We will notify you of any significant changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us at support@triphaat.com.

9. Consent

By using our website and services, you are consenting to the terms and practices outlined in this Privacy Policy.